Question: when I downloaded the software, all the files concerning SNC were downloaded to a certain place on my computer (lets just say on drive c:). I would like to move the file to somewhere else on my computer. The moving itself is done easy by cutting out and then inserting it to the new spot. But how does the program then find the right data? where in the software do I need to give this information? thank you very much
Answer:
When you run Shop'NCook Pro for the first time, it creates a data folder "Shop'NCook Pro" in your Documents folder by default where it copies all the data necessary for the software to run.
You can move this folder where you want. Make sure however that Shop'NCook Pro is not running when you do.
After moving the data folder, run Shop'NCook Pro. It will tell you that it has to create a data folder in your Documents folder, or that you can select another location: browse to the folder containing the data folder that you moved. To select the folder, you need to select a file in this folder. Any file will do, as long as it is not a folder. If you don't have any file, please create an empty text file for example for the purpose of selecting the folder.
Make sure to select the folder enclosing the data folder, not the data folder itself. Also, the name of the data folder (Shop'NCook Pro) shuld not be modified.
Comments
3 comments
I have been trying to cancel my subscription for the past 3 months to no avail. I keep getting charged for a program I don’t use or want any longer. Not to mention I can’t get any support to help with this issue. I am about to call my bank and start a fraud claim.
Cynthia, thank you for your comment and sorry for the problems you had. I will improve the process in the next release, so that it is not necessary anymore to have a file to select!
I just spent an hour trying to get a fresh installation of Shop'NCook Menu to create a data folder on my desktop (rather than in the default Documents folder which I never use). It wouldn't let me select the folder I had created on my desktop. It would only drill down to the bottom of the folder and then nothing. I finally discovered thanks to this question about *moving* an existing data file that there needs to be a random file (even an empty text file) inside the folder for Shop'NCook to recognize the folder. Weird. This is not an intuitive requirement (most programs do select folders), so I recommend that this tip for an empty text file be included in your installation FAQs (the first place I went for help). It should also be mentioned in the text that appears during installation. For example: "Please select a location where you want to create a folder 'ShopNCook Menu' to keep ShopNCook data. ENSURE THAT THE FOLDER CONTAINS AN EMPTY TEXT FILE FOR THE APPLICATION TO SELECT." Or something similar :)
Please sign in to leave a comment.