Question:
Hello Matilda
To download the updated version, do I have to buy it or are you allowing me to update without cost? If so please provide me my account as I cannot proceed.
Greatly appreciated
Answer:
If the two first numbers of your version are the same as the current one, then you can udate the software without cost. Otherwise, you have to purchase an upgrade to access to the latest version. For example, if you have purchased a license key for Shop'NCook Pro 4.0, you can update to Shop'NCook Pro 4.0.24 for free.
If you are not sure, input your registration number in the upgrade form in the following page:
http://www.shopncook.com/upgrade.html
It will tell you if there is an update available for you and what are your upgrade options.
If you don't know your version number, edition, or your registration information, you can see your edition and version number on the splash screen of Shop'NCook software that is displayed when you start it. Your license key is displayed when you select "About Shop'NCook" in the Shop'NCook menu on Mac OS X or in the Help menu on Windows.
If you don't have access to the software anymore, you can retrieve the edition, version number and license key at the bottom of the upgrade page by inputting the e-mail address you used to purchase the software:
http://www.shopncook.com/upgrade.html
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